Durham, North Carolina

By scheduling or receiving cleaning services from Blissful Cleaning Service, you (“Client”) agree to the following terms and conditions.

Blissful Cleaning Service provides residential and/or commercial cleaning services as agreed upon at the time of booking. Services may include routine cleaning, deep cleaning, move-in/move-out cleaning, or specialty services based on availability.

• Client agrees to provide safe and timely access to the property at the scheduled time.
   
• If cleaners are unable to enter the home due to lack of access, it may be considered a late cancellation (see Section 5).
   

• Pricing is based on the size, condition, and scope of work requested.
   
• Payment is due at the time of service completion, unless otherwise agreed in writing.
   
• Accepted payment methods will be communicated at booking.
   
• Any additional services requested on-site may result in additional charges.
   

Blissful Cleaning Service provides standard cleaning supplies and equipment unless otherwise discussed.
Clients with sensitivities or preferences must notify us in advance.

• We kindly request at least 24 hours’ notice for cancellations or rescheduling.
   
• Same-day cancellations or no-shows may be subject to a cancellation fee.
   

Your satisfaction matters to us.

• If you are not satisfied with the service, please notify us within 24 hours of the cleaning.
   
• We will make reasonable efforts to address the concern.
   

• Blissful Cleaning Service is insured.
   
• Any damage or breakage must be reported within 24 hours of service.
   
• We are not responsible for damage due to faulty, worn, or improperly installed items.
   
• We are not liable for pre-existing damage or normal wear and tear.
   

• For the safety of our team and your pets, please secure pets during service.
   
• Please inform us in advance of any hazards, special instructions, or areas to avoid.
   

We reserve the right to refuse or stop service if conditions are unsafe, unsanitary beyond the agreed scope, or pose a health risk.

Either party may discontinue service at any time. Blissful Cleaning Service reserves the right to refuse service for non-payment, unsafe conditions, or repeated cancellations.

This agreement shall be governed by the laws of the State of North Carolina.

By booking or receiving services from Blissful Cleaning Service, you acknowledge that you have read, understood, and agree to these Terms & Conditions.

Durham, NC
Creating peace of mind, one clean space at a time.